Competence centre · SAP
SAP is not a side line of our offer. It is its core.
For years we have maintained, developed and automated the SAP systems of FMCG, manufacturing and logistics leaders. We run 24/7 AMS, take over entire processes running on SAP, provide module consultants and developers — and you will find our SAP automation in dozens of ready-made solutions in our library.
The modules and technologies we work in every day:
SAP services
From a single consultant to a full SAP takeover
Six services, one team and one rule: we take responsibility for the outcome, not just the hours.
SAP AMS — 24/7 support
Incidents, requests, minor development and monitoring of your SAP — around the clock, with SLAs and full transparency. We also take over support from other vendors, with an orderly knowledge transfer.
Process outsourcing on SAP
We don't just keep the system alive — we run the work inside it. We take over entire processes on SAP: P2P, O2C, master data, settlements. Your SAP, our team, agreed SLAs and measured outcomes.
SAP experts and teams
FI/CO, SD, MM/WM, PP and HR consultants, ABAP developers and BASIS administrators — individually or as a ready, well-drilled team with a lead. For a project, for cover, for good.
Development, rollouts and integrations
Changes and extensions, Fiori apps, onboarding new companies and countries, integrations with the systems around SAP — via IDoc, API or PI/PO. Properly documented and tested.
Automation and AI agents on SAP
UiPath robots and AI agents working in SD, FI and MM: from the O2C control tower to nightly regression tests. This is our speciality — see dozens of ready-made SAP solutions in the library.
The road to S/4HANA
A readiness review, tidying data and processes before the migration, and reinforcing your team during the project. No marketing — a concrete plan and people who can carry it.
Taking over support
Changing your SAP vendor without holding your breath
We usually start where someone already is: taking over AMS and processes from other vendors. We follow a proven plan in which you are not left uncovered for a single day.
The better-offer guarantee
For SAP support and outsourcing we commit to presenting an offer more cost-effective than your current vendor's — without lowering quality. If we can't — we say so plainly.
Review
Systems, interfaces, open tickets, documentation — we record the actual state, not the declared one.
Side by side
Our people work alongside the incumbent and learn your environment on live tickets.
Know-how transfer
Documentation gaps get filled along the way — after the takeover the knowledge sits in a repository, not in heads.
Staged takeover
For an agreed period both teams run side by side; responsibility moves to us in stages, to plan.
Opening report
After the takeover you get an opening report: what works, what is risky, what we automate first.
Ways of working
As much Mientha as you need
Individual experts
A consultant or developer joins your team — for a project, as cover or as a lasting reinforcement. Time-based billing, a start within weeks, not quarters.
A dedicated team
A well-drilled team with a lead and interchangeable roles: holidays or sick leave never stop the work. A flat, predictable monthly fee.
Full outsourcing
AMS or a whole SAP process with outcome SLAs: we own the result, you see the reports and KPIs. The model where we most often pair support with automation.
The proof
This is what our SAP work looks like
The Order-to-Cash control tower
Blocked orders, disputes and credit limits in SAP SD/FI — handled by agents and robots, with the human decision on Teams.
SAP regression every night, not every quarter
Test agents walk the critical SAP paths after every transport — the morning brings a report, not an outage.
Robots that heal themselves
A screen change after an SAP update no longer stops automation — the Healing Agent repairs selectors and our AMS keeps watch.
Frequent questions
Yes — that is our standard scenario. The takeover plan includes shadowing, knowledge transfer and a parallel period: someone is answerable for your tickets at all times. Only after stabilisation does the incumbent leave the stage.
On both. A large part of the market still runs ECC while planning the move — we support today's system and at the same time help prepare the migration so the mess doesn't travel with you.
No. Many of our relationships began with a single person covering a gap. If it works, it grows naturally — but a single expert is a full service, not bait.
Licences and environments remain yours. We work on named accounts, in your systems, under your authorisations — every action of ours is accountable in the SAP logs.
With an environment review: systems, interfaces, ticket volumes, costs. We come back with a report and an offer — per our guarantee, better than your current one. The decision is yours.
Tell us about your SAP. We will come back with a better offer.
An hour's conversation about your environment, tickets and costs is enough for us to prepare a concrete proposal — with the better-offer guarantee for support and outsourcing.
Book an SAP conversation